Refund Policy

1. Our Commitment

We are committed to delivering high-quality painting services. If you are not satisfied with our work, we offer a 100% money-back guarantee for the labour component of your invoice within 30 days of completion.

2. Eligibility for Refund

To be eligible for a refund, you must notify us in writing within 30 days of the service completion date. We will then schedule an inspection to assess the issue.

• Refunds apply only to labour charges, not materials already used
• If we can fix the issue without additional cost, we will do so first
• Refunds are processed within 14 business days after approval

3. Non-Refundable Items

Custom colour matching, disposal of hazardous waste, and any emergency services are non-refundable. Additionally, if material defects are caused by third-party work, our refund policy does not apply.

4. How to Request a Refund

Contact us via email or phone with your invoice number and a summary of your concern. We will review your request and respond within 5 business days.

5. Changes to This Policy

We reserve the right to amend this refund policy. Any changes will be communicated through our website.